How can we help?

Email erik@frequentsoftware.com. Include your app version and what happened. Please send recordings or documents only if you have permission to share them.

Purchases

Open Settings → Restore purchases to recover Pro with the Apple Account that bought it. Manage or cancel your subscription in Apple’s subscription settings. Your saved tabs and practice remain available without Pro.

Imports and practice

PDFs and screenshots work best when the strings, fret numbers and rhythm marks are visible. Guitar recording transcription is estimated and works best without accompaniment. You can correct notes and rhythm with Edit tab.

Backups

Open Settings → Backup & restore to save a copy to Files or your iCloud location. Keep a current backup before replacing or erasing your device.

Public content

Use Report on a public tab or profile, or email us its link and the issue. You can also block a creator or hide a tab. Blocked content can be managed in the app’s Settings.

Share only content you own or are authorized to share. Harassment, hate, sexually explicit material, exploitation, spam and infringement are not allowed. We may remove content and restrict publishing. For a copyright concern, include the public link, the work concerned, your relationship to the rights holder and a way to contact you.

Remove your public content

Revoke links in Settings → My public links. To remove your profile and its attached public tabs, open Settings → My profile → Delete profile. Your private library remains on your device. Contact us if you’ve lost access to the device that published it.

Privacy · Terms of use

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